General – Spring Fans

Due to high holiday order volume, shipping and support response times are currently longer than expected. Thank you for your patience!

Billing

Sales Tax / VATS & Customs Fees
What Payment Methods Are Accepted on Spring Stores?
What is the SMS Consent Checkbox at Checkout?
Payment FAQs

Understanding our Policies

Acceptable Use Policy
Repeat Infringer Policy

Shipping

Shipping Costs
Fulfillment and Shipping Times

About My Order

How do I edit my order?
How do I cancel my order?
Returns And Cancellations
Track My Order
Placing An Order

About Spring

Where Did Spring Come From?
Digital Products
The Shopping Cart
How Does Spring Work?
Types Of Design Listings
Available Products

Still need help?

Get in touch with our support team. In the meantime, you can check on your order here:

Track your order

Live chat

Chat with a live support specialist from 9 am to 5 pm US EST, Monday to Friday. You can find the chat bottom-right corner of our helpcenter and all store/listing pages.

Support ticket

Don't want to chat? You can request an email response from our team using our live chat feature in the bottom-right corner of our helpcenter. We’ll follow up as soon as possible.