Fulfillment Guarantee
Fulfillment time is the time it takes to produce an order and prepare it for shipment. We guarantee to produce all orders and provide a shipping tracking number within 10 business days of the order date. Please note that fulfillment time doesn't include the time it takes for an order to be delivered. To check your order status, view tracking information, or make changes to your order, visit https://teespring.com/track and enter the order number provided in the order confirmation email.
If a shipping tracking number is not assigned to your order within 10 business days of the order date, we will refund the shipping fees associated with the order. To request a refund, please contact Support here. To ensure you receive the quickest support possible, please enter your contact information, order number and select “I have a question about my order” as the contact reason.
Please note that the 10-day fulfillment guarantee does not apply to pre-order products.
Shipping Availability
Due to their current status, we have temporarily stopped shipping to the following countries:
- Belarus
- Honduras
- Iran
- Russia
- Ukraine
- Yemen
- Brazil
NOTE: Normal delivery times will still apply when shipping to all other countries.
Estimated Shipping Timelines
Shipping time is the time it takes for an order to be delivered once it’s been produced and handed over to the carrier for delivery. Please keep in mind that the shipping times below are estimates, not guarantees. The estimated delivery times are based on business days and do not include weekends or holidays.
Timeframes for shipping vary and depend on a few key factors:
- Standard or Rush shipping.
- The location the order is shipped from, and where it will be delivered to.
- The monetary value of your order. Higher valued orders can potentially have larger quantities which take longer to print and can impact the delivery timeframe.
- The type of products ordered. Orders with multiple types of products may come from different printers because they specialize in specific print-on-demand products. This means your order can arrive in separate packages, at different times, and from different countries.
You can track your order here to see what your shipping status is.
Estimated Shipping timelines: US-bound orders
US-bound orders are estimated to arrive within 4 – 7 business days once the order has been produced and handed over to the carrier for delivery.
Rush shipping is also available for orders that are produced and shipped within the Continental US. An option for Rush shipping will be displayed for eligible items at checkout. Rush orders are estimated to arrive within 4-5 business days once the order has been produced and handed over to the carrier for delivery.
Estimated Shipping timelines: EU-bound orders
- UK-bound orders are estimated to arrive within 7 – 12 business days following production.
- For France, Germany, Netherlands, Sweden orders are estimated to arrive within 7 – 12 business days following production.
- For all other countries within Europe, orders are estimated to arrive within 10 – 16 business days following production.
For international orders shipped from the US, we do not track packages once they reach their destination country.
How do I know if my order is fulfilled in the EU or US?
Your fulfillment region is determined by your delivery address. You can identify the fulfillment region by clicking on “Delivery Details” on the product listing page.
If you have not received your order and it is past the estimated delivery date, please click here to send us a message or send us chat so we can take care of this for you. To ensure you receive the quickest support possible, please enter your contact information, order number and select “I have a question about my order” as the contact reason.